This privacy policy explains how TrueCraft Network collects, uses, and protects your personal information.
We collect essential information to provide our gaming services effectively. This includes basic account details such as your Minecraft username, Discord account information when linking accounts, and email addresses for account verification purposes. Most of this information is provided voluntarily during registration or account setup processes.
Additionally, we automatically collect technical information including your IP address when you connect to our servers. This data helps us maintain server security, prevent abuse, and ensure fair gameplay for all users in our community.
Your information is used primarily to enhance your gaming experience and maintain a safe community environment. IP addresses and connection logs are stored to assist our moderation team with various duties including spam prevention, detecting unauthorized alternate accounts, and investigating rule violations.
We may also use collected data to communicate important server updates, security notices, or community announcements through appropriate channels such as Discord or in-game messaging systems.
Our website utilizes cookies to enhance your browsing experience and provide personalized functionality. These small data files store non-identifiable information with your consent, which is obtained when you first visit our site and interact with the cookie notice.
Cookie data may include recently viewed content identifiers, session tokens for maintaining your login status, and preference settings to customize your experience. If you select "Remember Me" during login, we store a secure, anonymous identifier to automatically authenticate you during future visits.
TrueCraft Network does not sell, trade, or otherwise transfer your personal information to third parties without your consent. We may share limited data only when required by law or when necessary to protect the rights, property, or safety of our community members.
Service providers who assist with website hosting, payment processing, or other technical services may have access to certain data, but only as necessary to perform their designated functions and under strict confidentiality agreements.
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure data transmission protocols, encrypted storage systems, and restricted access controls for our staff members.
While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
You have the right to request deletion of your account and associated personal data. Account deletion requests can be submitted through our Discord community or by contacting our administration team directly. Upon approval, we will remove all identifiable information related to your account from our systems.
Please note that certain anonymized data may be retained for statistical purposes or as required by law, but this information cannot be used to identify you personally after account deletion.
TrueCraft Network is designed to be family-friendly, but we do not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
Parents or guardians who believe their child has provided personal information to us may contact our support team to request review and removal of such data.
This privacy policy may be updated periodically to reflect changes in our practices, services, or applicable regulations. We will notify users of significant changes through our Discord community, website announcements, or other appropriate communication methods.
Continued use of TrueCraft Network services after policy updates constitutes acceptance of the revised terms. We encourage you to review this policy regularly to stay informed about how we protect your information.
If you have questions about this privacy policy, wish to exercise your data rights, or need assistance with privacy-related concerns, please contact us through our Discord community at discord.truecraft.top or reach out to our support team through the appropriate channels listed on our website.
